QM+ General Standard 1: Course Overview and Introduction

QM 1.1 Instructions make clear how to get started and where to find various course components. (Essential) — Create a strong instructor presence and offer sufficient guidance to ensure learners have a positive introduction to the online environment, and that they know where to begin and what to do. This initial interaction sets the tone for both you as the instructor and the course in the eyes of the learners. Include clear steps about how to get started in the course with ease, invite students to explore the course, and include instructions on where to find the syllabus, course schedule, etc.
QM 1.2 Learners are introduced to the purpose and structure of the course. (Essential) — Adult learners find it helpful to understand what they will learn, the amount of work involved, and the time they need to commit. Offering an overview of the online course helps them know what, when, where, and why they will be learning. Additionally, providing module summaries in advance explains what content, interactions, and assessments will happen within specific timeframes so that students may manage their time better.
QM 1.3 Communication guidelines for the course are clearly stated. (Very Important) — Including communication guidelines in a course is vital to establish clear expectations for both you and students. These guidelines ensure timely responses to messages and participation in discussions, fostering effective communication. They set standards for respectful and inclusive language that values diverse identities, backgrounds, experiences, opinions, and cultures, promoting a welcoming and inclusive learning environment. Integrating a communication etiquette statement helps maintain res
QM 1.4 Course and institutional policies with which the learner is expected to comply are clearly stated within the course, or a link to current policies is provided. (Very Important) — Incorporating various university policies into a course is crucial. This includes referencing late submission policies, academic integrity guidelines, and other relevant university policies, which can typically be found in the University Support and Policies resources. Additionally, it is essential to include a statement emphasizing that students must adhere to these university policies. Make sure these policies or links to policies are prominently located in the course, either clearly delineate
QM 1.5 Minimum technology requirements for the course are clearly stated, and information on how to obtain the technologies is provided. (Very Important) — It's essential for a course to outline clearly the hardware, software, and technology applications necessary for students to participate successfully. This information should be communicated early and reiterated throughout the course. If third-party content is used (like publisher websites or online labs), links and access instructions need to be provided.
QM 1.6 Technical skills and digital information literacy skills expected of the learner are clearly stated. (Important) — Clearly stating the technical skills and digital information literacy skills expected of learners is essential for multiple reasons in modern education, particularly as courses increasingly incorporate digital tools and platforms. Specifying necessary technical and digital literacy skills ensures all students are adequately prepared before the course begins. This preparation helps avoid situations where students struggle with basic functionalities instead of focusing on course content. By knowin
QM 1.7 Required prior knowledge in the discipline and/or any specific competencies are clearly stated in the course site. (Important) — Including required prior knowledge, prerequisites, or specific competencies in a course is important because it ensures that students have the foundational skills and understanding necessary for the course content. This information can usually be found in the course syllabus, right after the course description.
QM 1.8 The self-introduction by the instructor is welcoming and is available on the course site. (Important) — The self-introduction of an instructor in an online course establishes credibility and expertise, and helps students understand the instructor's background, qualifications, and expertise in the subject matter. This can build trust and respect and provide an example for students to emulate.
QM 1.9 Learners have the opportunity to introduce themselves. (Important) — Introductions help create a sense of community among students who may feel isolated in an online environment. Learning more about their classmates as they share interests, backgrounds, and educational goals can foster a more engaging and supportive learning atmosphere.