Canvas Subaccount Access (for Program Leadership and Administration)

As program leadership or administrators, you often have different needs within Canvas to best support your program’s instructors, faculty, and students. While you have the Help Desk and LTS as resources, with elevated Admin roles in Canvas within your program prefix sub-accounts, you’re able to do more.

Once you have access (steps for requesting this are below), here is how you get in to the Admin space in Canvas:

Step 1. Go to https://boisestatecanvas.instructure.com/ and log in.

Step 2. You will automatically be brought to your Dashboard. You want to go to the lefthand navigation many and click on [1] Admin. A popup menu will then appear showing you [2] the sub-accounts you have access to. These should look like: PROGRAM PREFIX (example RESPCARE) or PROGRAM PREFIX-ONLINE (example RESPCARE-ONLINE).

Step 3. Click on the specific sub-account you want to access. You will be navigated to that sub-account, where you can see, search for, and edit all past and present courses. Below is a screenshot with the search bar you will see.

Keep reading to learn more about what you can do with access to your program prefix sub-account(s).

What benefits does my Admin-level access provide me?

Benefit

Possible Use Cases

Viewing course enrollments

  • Checking to see if an adjunct or TA’s account is active enough for their enrollments to be complete

Edit, add, or copy course content

  • Preparing a course for a new adjunct

Editing course settings

  • Updating a course name

  • Publishing or opening a course

Who do I contact if there need to be changes made to the faculty and staff that have Admin-level access to sub-accounts?

If someone in your department has an existing Sub-Account Admin role, anyone with those roles can add others with any role up to the same level of access that person has. What this means:

  • If you have Sub-Account Assistant access, you can add someone as a Live Course Admin or Sub-Account Assistant, but not a Sub-Account Admin (which is a level “above” Assistant)

  • Be cautious to add only those with a clear business need (and never add students)

  • See the Adding Faculty and Staff Sub-Account Roles article for steps on how to do this

 

If someone in your department doesn’t already have an existing Sub-Account Admin role, contact Learning Technology Solutions directly through lts@boisestate.edu with the following information:

  • The name and username of the person needing access

  • The sub-accounts you need access to (if you’re uncertain, include the prefixes you’re aware of and any departmental structure you know of)

  • The access type you’re requesting

For example, you could send an email that looks like this:

Hello LTS Team,

I need access to the courses in the Cybersecurity Program. I’m a new staff administrator with the department that will help faculty with their course setup, and have copied the program chair here for additional approval. Here’s the information you need:

Nicole Carrobis (nicolecarrobis)

Possible prefixes: CORE, CORE-ONLINE, CPS, CPS-ONLINE, CYBER

The relevant departments include: COBE, Engineering, Computer Science

Please make me a SubAccount Assistant to everything you can and Live Course Admin where necessary because of live courses

Thank you.

Which role do I have, and how does that impact what I can do?

See the Canvas SubAccount Roles article for more information about the available roles. As a contextual reminder, these are the two roles most likely assigned to all of you as program leaders (and why):

Roles

Role Permissions

Role Locations

SubAccount Assistant

  • The ability to search, view, and edit content in any course within the sub-account. Also able to manage enrollments by adding or removing faculty and staff.

  • Limiting permissions are that you are unable to create or delete courses (this is only possible with the SubAccount Admin role)

In the sub-accounts within Canvas where there are your own departmental sandboxes or template courses

 

Example: RESPCARE or RESPCARE-AUX

Live Course Admin

  • The ability to search, view, and edit content in any course within the sub-account. 

  • Limiting permissions are that you are unable to create or delete courses and cannot manage enrollments.

In the sub-accounts within Canvas where there are live PeopleSoft courses with student enrollments

 

Example: RESPCARE-ONLINE

What “risks” are associated with my Admin-level access?

With increased access and permission comes “risks” to make mistakes. Here is some information for best practices to proactively avoid mishaps.

“Risks”

Best Practices

Add anyone to a role permission up to what you have

Add only faculty, staff, and Graduate Student Workers as business need requires. Examples of this could include: staff involved in scheduling or course copies, adjunct or faculty administrators, and program leadership.

Mistakenly editing content in the wrong course

Be cautious to always check what course you’re in when editing. Are you in an upcoming live course, sandbox course, or template course?