Taking ProctorU Live+ Exams with Guardian Browser
ProctorU Live+ is an exam proctoring service requires scheduling an appointment with a live proctor. Students must have access to a compatible computer with a webcam and microphone to use Live+. You can find a full list of minimum system requirements on ProctorU's website. In order to take ProctorU exams, students must create a ProctorU Test Taker account, as well as download and install Guardian Browser.
Scheduling Live+ Exams
If you do not already have one, create a ProctorU account and download the Guardian Secure Proctoring Browser.
Log in to your ProctorU account and click the Schedule New Session button.
NOTE: Schedule your exam at least 72 hours in advance to avoid additional fees (see pricing information below for additional details).
Confirm your institution, term, and exam name, then click Search Sessions.
Use the calendar and clock features on the left to select your desired testing date and time.
NOTE: If you receive student accommodations through Boise State’s Educational Access Center, please complete this form to have your accommodation notes listed on your ProctorU Account. No personal information will be shared. The accommodation notes will consist only of specific permissions (e.g. “water breaks permitted”).
ProctorU Live+ Student Fees
Students must pay the proctoring fees at the time of scheduling. To avoid On-Demand Scheduling charges, please be sure to schedule or reschedule any online proctoring reservation more than 72 hours in advance.
Exam Duration | Exam Fee |
|---|---|
60 Minutes or less | $17.33 USD |
61 – 120 Minutes | $22.58 USD |
121 – 180 Minutes | $27.83 USD |
181 – 240 Minutes | $33.08 USD |
To avoid On-Demand Scheduling charges, please be sure to schedule or reschedule any proctoring reservation more than 72 hours in advance. Students who schedule an appointment between 72 hours to 24 hours ahead of the exam will incur an additional “Take it Soon” fee of $8.00. Students who schedule exams less than 24 hours from the start time will incur an additional $12.00 fee.
Preparing For A Live+ Exam
If you do not already have one, create a ProctorU account. You must use your Boise State Student Email. Be sure to check your inbox for a verification link and verify your email right away.
Ensure that ProctorU’s Guardian Browser is installed on your machine. If it is not already installed, see Installing ProctorU's Guardian Browser.
Reference ProctorU’s Test It Out and Test Your Equipment features before starting your exam.
To minimize technical issues, restart your computer before starting an exam. Be sure to close any unnecessary applications.
Ensure that you have scheduled a Live+ appointment in advance.
Starting A Live+ Exam
Launch the Guardian Browser from your computer. If Guardian is not installed on your machine, see Installing ProctorU's Guardian Browser.
In the Guardian Browser, navigate to https://go.proctoru.com/session/new directly and log in to your ProctorU account.
Once you are within your ProctorU portal, navigate to your scheduled appointment for your specific exam.
Select Start Session.
The ProctorU Pre-checks process will begin. Click the Get Started button to continue.
Follow the on-screen prompts to complete the identity verification process. Be ready to present your Student ID Card or Driver’s License. Your exam will begin once you complete all the steps.
For a visual step-by-step guide on this process, please view The Student Experience Through Guardian: What to Expect During Your Remote Proctored Exam video.
Assistance with Technical Issues
If you experience a technical problem with Live+, please contact ProctorU Support. Use the Live Chat feature located in the upper left-hand corner of the test-taking screen or within your ProctorU account. Otherwise, you can connect with ProctorU Support online, call +1-855-772-8678, or submit a request to ProctorU Support.