Canvas Subaccount Access (for Program Leadership and Administration)

Who do I contact if there need to be changes made to the faculty and staff that have Admin-level access to sub-accounts?

If someone in your department has an existing Sub-Account Admin role, anyone with those roles can add others with any role up to the same level of access that person has. What this means:

If you have Sub-Account Assistant access, you can add someone as a Live Course Admin or Sub-Account Assistant, but not a Sub-Account Admin (which is a level “above” Assistant)
Be cautious to add only those with a clear business need (and never add students)
See the Adding Faculty and Staff Sub-Account Roles article for steps on how to do this

If someone in your department doesn’t already have an existing Sub-Account Admin role, contact Learning Technology Solutions directly through lts@boisestate.edu with the following information:

The name and username of the person needing access
The sub-accounts you need access to (if you’re uncertain, include the prefixes you’re aware of and any departmental structure you know of)
The access type you’re requesting

For example, you could send an email that looks like this:

Hello LTS Team,

I need access to the courses in the Cybersecurity Program. I’m a new staff administrator with the department that will help faculty with their course setup, and have copied the program chair here for additional approval. Here’s the information you need:

Nicole Carrobis (nicolecarrobis)

Possible prefixes: CORE, CORE-ONLINE, CPS, CPS-ONLINE, CYBER

The relevant departments include: COBE, Engineering, Computer Science

Please make me a SubAccount Assistant to everything you can and Live Course Admin where necessary because of live courses

Thank you.

What benefits does my Admin-level access provide me?

Benefit	Possible Use Cases
Viewing course enrollments	Checking to see if an adjunct or TA’s account is active enough for their enrollments to be complete
Edit, add, or copy course content	Preparing a course for a new adjunct
Editing course settings	Updating a course name Publishing or opening a course

Which role do I have, and how does that impact what I can do?

See the Canvas SubAccount Roles article for more information about the available roles. As a contextual reminder, these are the two roles most likely assigned to all of you as program leaders (and why):

Roles

Role Permissions

Role Locations

SubAccount Assistant

The ability to search, view, and edit content in any course within the sub-account. Also able to manage enrollments by adding or removing faculty and staff.
Limiting permissions are that you are unable to create or delete courses (this is only possible with the SubAccount Admin role)

In the sub-accounts within Canvas where there are your own departmental sandboxes or template courses

Example: RESPCARE or RESPCARE-AUX

Live Course Admin

The ability to search, view, and edit content in any course within the sub-account.
Limiting permissions are that you are unable to create or delete courses and cannot manage enrollments.

In the sub-accounts within Canvas where there are live PeopleSoft courses with student enrollments

Example: RESPCARE-ONLINE

What “risks” are associated with my Admin-level access?

With increased access and permission comes “risks” to make mistakes. Here is some information for best practices to proactively avoid mishaps.

“Risks”	Best Practices
Add anyone to a role permission up to what you have	Add only faculty, staff, and Graduate Student Workers as business need requires. Examples of this could include: staff involved in scheduling or course copies, adjunct or faculty administrators, and program leadership.
Mistakenly editing content in the wrong course	Be cautious to always check what course you’re in when editing. Are you in an upcoming live course, sandbox course, or template course?