Who do I contact if there need to be changes made to the faculty and staff that have Admin-level access to sub-accounts?
If someone in your department has an existing Sub-Account Admin role, anyone with those roles can add others with any role up to the same level of access that person has. What this means:
If you have Sub-Account Assistant access, you can add someone as a Live Course Admin or Sub-Account Assistant, but not a Sub-Account Admin (which is a level “above” Assistant)
Be cautious to add only those with a clear business need (and never add students)
See the Adding Faculty and Staff Sub-Account Roles article for steps on how to do this
If someone in your department doesn’t already have an existing Sub-Account Admin role, contact Learning Technology Solutions directly through lts@boisestate.edu with the following information:
The name and username of the person needing access
The sub-accounts you need access to (if you’re uncertain, include the prefixes you’re aware of and any departmental structure you know of)
The access type you’re requesting
For example, you could send an email that looks like this:
Hello LTS Team,
I need access to the courses in the Cybersecurity Program. I’m a new staff administrator with the department that will help faculty with their course setup, and have copied the program chair here for additional approval. Here’s the information you need:
Nicole Carrobis (nicolecarrobis)
Possible prefixes: CORE, CORE-ONLINE, CPS, CPS-ONLINE, CYBER
The relevant departments include: COBE, Engineering, Computer Science
Please make me a SubAccount Assistant to everything you can and Live Course Admin where necessary because of live courses
Thank you.
What benefits does my Admin-level access provide me?
Benefit | Possible Use Cases |
Viewing course enrollments |
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Edit, add, or copy course content |
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Editing course settings |
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Which role do I have, and how does that impact what I can do?
See the Canvas SubAccount Roles article for more information about the available roles. As a contextual reminder, these are the two roles most likely assigned to all of you as program leaders (and why):
Roles | Role Permissions | Role Locations |
SubAccount Assistant |
| In the sub-accounts within Canvas where there are your own departmental sandboxes or template courses Example: RESPCARE or RESPCARE-AUX |
Live Course Admin |
| In the sub-accounts within Canvas where there are live PeopleSoft courses with student enrollments Example: RESPCARE-ONLINE |
What “risks” are associated with my Admin-level access?
“Risks” | Best Practices |
Add anyone to a role permission up to what you have | Add only faculty, staff, and Graduate Student Workers as business need requires. Examples of this could include: staff involved in scheduling or course copies, adjunct or faculty administrators, and program leadership. |
Mistakenly editing content in the wrong course | Be cautious to always check what course you’re in when editing. Are you in an upcoming live course, sandbox course, or template course? |