Qualtrics is a robust survey software available to all Boise State students and faculty. Accounts are auto-provisioned by logging in with a Boise State username and password at https://boisestate.az1.qualtrics.com (right-click to open content in a new tab)
Creating a basic account
To create a basic account, click the link above and click on Login to Qualtrics. Basic accounts are limited to 500 outgoing survey emails using the Qualtrics mail service, 3 active surveys, and 10 total surveys (active and inactive).
Creating an upgraded account
Request an updated account that has no limitations. Create an SR using the offering Request Upgraded Qualtrics Account.
Creating a SR (service request)
Click here to access Service Now.
Click on the Teaching and Learning box.
Click on the Qualtrics Account Upgrade box.
Fill out the information requested and then click on the Order Now button to submit your request.
Taking over someone else's survey
The survey owner can give you access to currently existing surveys.
Updated Username
If a customer changed their username, when they log in with the new account name a new account will be created. Send a ticket to LTS to transfer data from the original account.
Escalation
Help Desk - Questions about Qualtrics access, permissions, survey sharing, and basic questions about survey creation and distribution should be referred to LTS via an IR.
Qualtrics Technical Support
The Qualtrics website (right click to open content in a new tab) offers an extensive set of online resources
Instruction for contacting Qualtrics Support