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Request an updated account that has no limitations. Create an SR using the offering Request Upgraded Qualtrics Account.
Creating a SR (service request)
Click here to access Service Now.
Click on the Teaching and Learning box.
Click on the Qualtrics Account Upgrade box.
Fill out the information requested and then click on the Order Now button to submit your request.
Taking over someone else's survey
The survey owner can give you access to currently existing surveys.
Updated Username
If a customer changed their username, when they log in with the new account name a new account will be created. Send a ticket to LTS to transfer data from the original account.
Escalation
Help Desk - Questions about Qualtrics access, permissions, survey sharing, and basic questions about survey creation and distribution should be referred to LTS via an IR.
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