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This article will provide ways to deal with unexpected behavior among Zoom meeting participants.

Please immediately install updates if prompted to do so by Zoom. The company regularly releases patches to address any security concerns.

Instructions

Removing a Participant

People may take advantage of unsecured Zoom meetings to drop in, promote their social media or businesses, share inappropriate materials, or generally cause trouble. Be prepared to handle this situation using the following steps.

  1. Click Participants in the bottom toolbar.

  2. Hover over the participant’s name and click More.

  3. Click Remove to remove the participant.

Preventing Uninvited Participants

To avoid letting in uninvited participants in the first place, you can lock your Zoom meeting so no one can join after a certain point.

  1. Click Security in the bottom toolbar.

  2. Click Lock Meeting. This will automatically turn away anyone attempting to join the meeting.

To unlock the meeting, repeat the same steps.

Also see Using Waiting Rooms

Stopping Participants' Screen Sharing

While a screen is being shared:

  1. Click View Options at the top of your screen.

  2. Click Stop Participant’s Sharing in red text at the bottom of the resulting menu.

Preventative Actions

There are some options available when you schedule a meeting that can help prevent these incidents.

Enable Waiting Room

This is the most effective preventative measure. When using the Waiting Room, you will need to manually allow participants into the meeting as they join.

Password

If you add a password to a meeting that is already scheduled, the meeting URL will change. You will need to copy the meeting invitation and share it with participants again.

You can set a password which is required to join the meeting, preventing anyone who doesn’t have the password from joining. The password is “embedded” in the meeting link, so most participants will not need to enter the meeting password. However, some people may need to manually enter the password so you should distribute this password to all meeting participants beforehand.

Join Before Host - Do not use

Please do not enable join before host, as this allows people access to the meeting when it is not actually occurring.

Meeting ID

We recommend using Generate Automatically for your Meeting ID when scheduling; using your Personal Meeting ID is comparable to giving out your cell phone number.

In-Meeting Controls

When the meeting is active, you have access to controls which define what participants are able to do.

Chat

  1. Click Chat.

  2. Click More.

  3. Scroll down to find Allow Attendees to Chat With.

  4. Choose from No one, Host Only, Everyone Publicly, or Everyone Publicly and Privately.

Participant Audio and Video

You can Mute or Unmute all participants at once in the Manage Participants screen.

You can also click More and then uncheck Allow participants to unmute themselves so that only the Host (or Co-Host) has the power to unmute participants.

  1. Go to Manage Participants.

  2. Find the participant name you want to change permissions for, then click More over that participant’s name.

  3. Click Mute/Unmute to toggle muting for the individual participant, or Stop Video to disable that participant’s video feed.

Unfortunately, Zoom does not allow you to preemptively disallow a participant from enabling their video feed at this time.

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