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Blackboard was available to Boise State until September 2021.

Past student submissions and/or temporary access to the Blackboard Archive Environment can be extracted on request.

Completing an Incomplete: Blackboard

Preserve Student’s Past Work and Grades in Blackboard:

 Click here to expand this section:

Once you have identified that a student is likely taking an Incomplete, consider the following:

  • Blackboard is no longer available submit a request for access Access to the Blackboard Archive Environment

    • Bonus: If you know what specific information you need from Blackboard, include this information in the Archive Request Form. LTS can mine these files per your request.

  • Preserve the Blackboard Gradebook by exporting and saving as an excel file (Work Offline).

  • If you know your student is taking an Incomplete during the Blackboard to Canvas Transition, download submitted assignments from the Blackboard Grade Center and save them to your computer or your Boise State Google Drive. This way if there are any questions about the student’s work or grades later, all the information is easily available.

Student Completing an Incomplete: Blackboard to Canvas

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Scenario 1

Student takes an Incomplete in a past Blackboard Course Site and…

  • The instructor has already worked with LTS and created a Canvas Course Site with the required course content.

    • The instructor can email LTS@boisestate.edu with a request to add the student to the new Canvas Course Site so they can Complete an Incomplete.

Scenario 2

Student takes an Incomplete in a past Blackboard Course Site and…

  • The instructor has not done any prep work in Canvas yet.

    1. The instructor can email LTS@boisestate.edu with a request to convert the Blackboard course site into a Canvas Site so the Student can Complete an Incomplete. Depending on the amount of content that needs to be rendered, please give 10 Business Days for this request to process.

    2. The instructor can follow these do-it-yourself instructions to create a Canvas Sandbox Site, import Blackboard Course Content, and add the student to their class to complete the content. Faculty Instructions: How to Convert a Blackboard Course to Canvas (DIY)

    3. Depending on the amount of work a student must do to finish the course, the Instructor can also opt to not use the LMS at all and work with the student through Zoom and Gmail.


Completing an Incomplete: Canvas

  • Within 24 business hours, you will receive an email from LTS confirming:

    • An “Incomplete” Section is created in the Canvas Course specified in the form

    • The Instructor and the Student(s) listed in the form will be added to the Incomplete Section.

    • The specified Start/End Availability Dates will be applied to the Section.

  • Instructor Next Steps:

    • Make sure all work the student needs to complete is set as Available for this student to access.

    • Example for Assignments:

      • Go to Assignments in the Course Layout Menu.

      • Click on the Assignment title, select the gray Edit button (near the title of the assignment).

      • Two easy options:

        • If the assignment is set to “Everyone” and the dates are open to the new availability times, the student in the Incomplete section can access it.

        • Another option is to add the student or section independently with special availability dates.

Assign to Everyone or add specific students or sections individually

Student Instructions

  • Students will receive both an email and a pop-up on Canvas inviting them to the Incomplete Section they will be working in. Select Accept.

screenshot of a canvas course invitation with the option to Accept or Decline
  • Participate in the course like normal, communicate with your Instructor for further information.


Relevant Information

Have a suggestion?

Email us! lts@boisestate.edu

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