Spring 2022: New and Improved Process!

Follow the instructions below, a member of Learning Technology Solutions (LTS) will help you create the necessary sections and/or add students to the required courses to finish their work.

By filling out this form, you will alert the LTS team to your request immediately. You will receive an email response within 24 business hours.

Step 1:

Fill out this Canvas Incomplete Form with student and course information.

If you have any questions or corrections to the form, please email LTS@boisestate.edu.

Step 2:

Make the content the student needs to complete Available to the student and/or section.

Step 3:

Submit updated grading information: How do I change an incomplete grade, after the semester is over?

Click here to view an example of how to extend a Canvas Assignment Availability settings:

Example of making a Canvas Assignment Available;

Go to Assignments in the Course Layout Menu.
Click on the Assignment Title, select the gray Edit button (near the title of the assignment).

Two ways:

If the assignment is set to “Everyone” and the dates are open to the new availability times, the student in the “Incomplete “section can access it.
Another option is to add the student or section independently with special availability dates.

Assign to Everyone or add specific students or sections individually

Student Instructions

Accept the Course Invitation: Students will receive both an email and a pop-up on Canvas inviting them to the Incomplete Section they will be working in. Select Accept.

screenshot of a canvas course invitation with the option to Accept or Decline

Finish Work in Course: Participate in the course like normal, communicate with your Instructor for further information.

Completing an Incomplete: Blackboard

Blackboard was available to Boise State until September 2021.

Past student submissions and/or temporary access to the Blackboard Archive Environment can be extracted on request.

Preserve Student’s Past Work and Grades in Blackboard:

Click here to expand this section:

Once you have identified that a student is likely taking an Incomplete, consider the following:

Blackboard is no longer available submit a request for access Access to the Blackboard Archive Environment
- Bonus: If you know what specific information you need from Blackboard, include this information in the Archive Request Form. LTS can mine these files per your request.

Preserve the Blackboard Gradebook by exporting and saving as an excel file (Work Offline).

If you know your student is taking an Incomplete during the Blackboard to Canvas Transition, download submitted assignments from the Blackboard Grade Center and save them to your computer or your Boise State Google Drive. This way if there are any questions about the student’s work or grades later, all the information is easily available.

Student Completing an Incomplete: Blackboard to Canvas

Click here to expand this section:

Scenario 1

Student takes an Incomplete in a past Blackboard Course Site and…

The instructor has already worked with LTS and created a Canvas Course Site with the required course content.
- The instructor can email LTS@boisestate.edu with a request to add the student to the new Canvas Course Site so they can Complete an Incomplete.

Scenario 2