Troubleshooting and Training Support for boisestate.ai

To clear Firefox history and cache, open Firefox, navigate to the menu (three horizontal lines in the top right), select "History," then "Clear Recent History." Choose "Everything" for the time range and select "Cache" (and optionally "Cookies and Site Data" if you wish to clear those as well). Click "Clear Now" to complete the process, according to Proof Help Center. 

Detailed Steps:

1. Open Firefox: Launch the Firefox web browser on your computer.

2. Access the Menu: Click on the menu button (three horizontal lines) located in the top right corner of the browser window.

3. Go to History: In the menu that appears, click on "History".

4. Clear Recent History: Select "Clear Recent History..." from the History menu.

5. Choose Time Range: In the "Time range to clear" dropdown, select "Everything" to clear all history, according to Mozilla Support.

6. Select Cache: Ensure that "Cache" is checked. You can also choose to clear "Cookies and Site Data" if desired.

7. Clear the Data: Click the "Clear Now" button to remove the selected data. 

To clear Google Chrome's browsing data (history and cache), open Chrome, go to the "More" menu (three dots), select "More tools," then "Clear browsing data." Choose a time range (like "All time"), select the types of data you want to delete (browsing history, cookies, cached images), and click "Clear data". 

Detailed Steps:

1. Open Chrome: Launch the Google Chrome browser on your computer.

2. Access the Menu: Click on the three vertical dots (More icon) located in the top-right corner of the browser window.

3. Navigate to Tools: Hover over "More tools" in the dropdown menu.

4. Open Clear Browsing Data: Select "Clear browsing data" from the submenu.

5. Choose Time Range: In the "Clear browsing data" dialog box, select the time range for which you want to clear the data. Options include "Last hour," "Last 24 hours," "Last 7 days," "Last 4 weeks," or "All time." For clearing everything, choose "All time."

6. Select Data Types: Check the boxes next to the types of data you want to clear. Common choices include:

   • Browsing history: Removes your browsing history.

   • Cookies and other site data: Logs you out of most websites and clears stored site data.

   • Cached images and files: Deletes cached files and images.

7. Confirm and Clear: Click the "Clear data" button to initiate the clearing process.

8. Close and Reopen (Optional): For Windows users, closing and reopening Chrome may be necessary to fully save the changes. For Apple users, quitting and relaunching Chrome will ensure the changes take effect.