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For best results, try to take your exam in a distraction-free environment that is close The compatibility check tool can help to identify connection issues. Try moving to a spot that is closer to your wireless access point, and run the compatibility check again. Using a hardwired connection is recommended when whenever possible.

If you’re able to follow these recommendations, please try your compatibility check again. If the problem is not resolvedyou were unable to resolve the problem, please submit a support request to the Boise State help desk by completing the support ticket form. Describe the issue, and attach a screenshot of your compatibility check results.