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For best results, try to take your exam in a distraction-free environment that is close to your wireless access point. Using a hardwired connection is recommended when possible. If you’re able to follow these recommendations, please try your compatibility check again. Should the issue persist, contact the Boise State helpdeskIf the problem is not resolved, please submit a support request to the Boise State help desk by completing the support ticket form. Describe the issue, and attach a screenshot of your compatibility check results.
My compatibility check results are indicating potential problems.
Please submit a support request to the Boise State help desk by completing the support ticket form. Describe the issue, and be sure to attach a screenshot of your compatibility check results.
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If you’ve tried all of the above and were unable to resolve the problem, contact the Boise State helpdeskhelp desk to report the issue. Please keep in mind that it may take a while to receive a response, depending on the number of requests ahead of yours. Completing the compatibility checks and attempting to troubleshoot before contacting support can be a great help.
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