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My Review+ Browser Extension is not working properly, and/or I’m not able to sign in.
Please follow these steps refer to the system requirements, then follow the steps below (in order).
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Check your operating system’s version. Supported operating systems are OSX 10.13 High Sierra or higher. For PC users, you must use Windows Vista or higher . (How to check your operating system version: Windows & Mac).
Verify that you’re using the latest version of either Google Chrome or Mozilla Firefox (how to update Chrome, Firefox). Update if necessary.
Clear your browser cache and cookies (How to clear cache and datacookies: Chrome, Firefox).
Restart your computer.
If the problem persists, try switching to another browser (e.g. try using Firefox if you’re running into problems in Chrome, and vice versa).
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