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My Review+ Browser Extension is not working properly, and/or I’m not able to sign in.

Please refer to the system requirements, then follow the steps below (in order).

Type

Minimum

Recommended

Chromebook Users

Chrome device that has not reached its auto-update expiration

Chrome device is running the latest version of Chrome OS. Please check your device here for compatibility

PC Users

Windows Vista

Windows 10 (10 S mode is not supported)

Mac Users

OS X 10.5 or higher

OS X 10.13 High Sierra

Webcam

640×480 resolution

1280×720 resolution

Internet Download Speed

.768 Mbps

1.5 Mbps

Internet Upload Speed

.384 Mbps

1 Mbps

RAM

1024 MB

2 GB

Ports

1935, 843, 80, 443, 61613, UDP/TCP

1935, 843, 80, 443, 61613, UDP/TCP

Screen Resolution

N/A

1280 × 720

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Warning

The following devices are not currently supported:

  • Tablets (Nexus, iPad, Tab, Note, etc.)

  • Linux Operating Systems

  • Windows 10 in S mode or Surface RT

  • No running inside a virtual machine. You will be asked to reconnect using your host operating system to take your exam

  1. Check your operating system version (How to check your operating system version: Windows & Mac). Update if possible.

  2. Verify that you’re using the latest version of either Google Chrome or Mozilla Firefox (how to update Chrome, Firefox). Update if necessary.

  3. Clear your browser cache and cookies (How to clear cache and cookies: Chrome, Firefox).

  4. Restart your computer.

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