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The default for the From Address field was changed from noreply@boisestate.edu to noreply@qemailserver.com on February 2, 2024. This change was made so emails sent from Qualtrics are less likely to be marked as spam.
Reply-To Email
The default Qualtrics email address of noreply@qemailserver.com will appear in the Reply-To Email field. If you do not want respondents to reply to the email sent from Qualtrics, do not change this field. If you want your respondents to be able to reply to you, enter your email address in this field. Alternatively, you could include contact instructions in the body of the Qualtrics email.
Bounced Emails
When a survey is distributed via Qualtrics Mailer, the survey notification email might be rejected, indicating the respondent didn't receive the invitation to participate in a survey. Take the steps below to determine why the email bounced and how to troubleshoot this issue.
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